TravelTech Show data reveals cost and time taken to implement new solutions

With only one month to go till TravelTech Show opens its doorways on 19 June, organisers of this 12 months’s present have launched additional findings from its analysis, highlighting the challenges felt by consumers.

Over a 3rd (34 per cent) acknowledged that each implementation time for new solutions or platforms and balancing budgets consistent with the cost of new know-how, are their largest challenges over the subsequent 12 months. These have been intently adopted by 29 per cent who acknowledged that for them the largest challenges have been buyer retention and enhancing the client expertise.

The information comes as TravelTech Show additionally broadcasts additional particulars on audio system and content material for this 12 months’s revitalised programme which incorporates extra alternatives to be taught in regards to the newest developments and developments throughout the sector, acquire useful perception and recommendation from professional audio system and meet the latest suppliers and solutions.

The keynote audio system for 2024 are Jason Bradbury, former host of The Gadget Show opening the present on 19 June together with his tackle the place AI will take us within the subsequent decade, and Susie Vowinkel, managing director of journey for Google, who might be sharing the newest insights on journey from the search engine big to kick off day two on 20 June.

In addition to the keynote speeches, this 12 months’s present sees the return of the Expert Advice Hub, which is able to allow consumers to pre-book appointments with an trade professional and acquire invaluable recommendation on subjects together with advertising and gross sales technique, successful and protecting information clients funding methods and rising tech, to title just some.

Ahead of the present, guests are additionally inspired to forged their vote for the winner of this 12 months’s Trailblazer Awards. Pitches from all 10 finalists can be found to view now on the TravelTech Show web site, the place guests can even vote forward of the deadline of 31^st May. Each finalist is beneath 40 months outdated and may even participate in a Trailblazer Panel on the present to current their answer and showcase how their know-how is working to remodel the journey trade, earlier than the winner is introduced on 20 June.

Commenting on the newest outcomes of the survey and the programme for this 12 months’s present, Nimet Sayeed, Event Manager, TravelTech Show mentioned, “The tempo of journey know-how improvement, while thrilling, can current challenges for journey firms and consumers if not successfully deliberate and managed. Any vital change in working techniques requires time and cash in addition to the fitting and best-fit implementation with present solutions, which may appear a frightening prospect. Reassuringly the wealth of solutions and integrations obtainable to streamline each operations and the client journey imply it doesn’t have to be.

“Likewise, the ever-increasing advance of on-line adoption means operators are in a greater certified place than ever earlier than to perceive and have interaction with clients to make sure that not solely are they enhancing the client expertise, but additionally critically, retaining them to safe sustainable profitability.

“In building the programme for this year’s TravelTech Show we have worked to ensure that not only do we have market leading experts available to listen to across the panel and speaker sessions, but there are a number of ways for buyers and suppliers to meet and engage face to face to learn more about the answers available to the challenges of implementation, cost, customer management and more.”

100 journey and journey know-how firm representatives took half within the survey in April 2024.

TravelTech Show takes place from 19 – 20 June 2024 at ExCeL, London.

Please observe: TravelTech Show is free to attend for journey know-how specialists concerned in or chargeable for the know-how inside their journey enterprise and consultants who assist journey companies choose know-how solutions. Suppliers should buy a customer cross if they want to attend. TravelTech Show has the ultimate proper to settle for or deny any registration.”